FAQ

FAQ No. 1
  • Webcam Settings app not running
  • Webcam Settings app won't open
  • Sight Control app not working
  • Just purchased the app but I can't find it
  • The software does not launch form my applications folder.
  • I went to my applications and found it but it would not reopen.
  • I cannot get the software itself to open now.
  • When I first bought and downloaded the app it worked great the first time.  However it now does not open properly.
  • When i first installed it it worked fine but i have never been able to launch it since.
  • I have found now its been purchased and downloaded I cannot open it ......??????
  • Webcam Settingsの不具合
  • applestoreからWebcam Settingsをダウンロードしましたが、全く動きません。
  • ...
Answer No. 1
After downloaded Webcam Settings or Sight Control, you should be able to find it in your /Applications folder. You can double click on the icon to open it.
After you open it, it will not show up on your Dock like other Mac OS X app.
Webcam Settings or Sight Control will be running on your menubar as a small icon and stays there.

On the small icon you can show/hide the Webcam Settings Panel or Sight Control Panel and every settings is inside the panel.

Webcam Settings Menubar Icon
Sight Control Menubar Icon
Webcam Settingsはメニューバーに駐在しているAppですから、まずメニューバーにカラーアイコンを見付かって、クリックして、(Webcam Setting パネルを表示)というメニューの選択しを見られると思います。 (Webcam Setting パネルを表示)をクリックした後、Webcam Setting パネルが見られて、すべてのファンクションはこのパネルにあります。

FAQ No. 2
  • How do I stop FaceTime mirror imaging.
  • Does your app have a setting to fix webcam mirroring?
  • Can I flip or mirror the image using sight control?
  • How can I switch from the image so that shows me right not in mirror?
  • Does your software webcam settings have a setting to 'inverse' the picture. Text shows up backward on skype. I wish to find a support app/software that allows to switch or mirror the image.
  • ...
Answer No. 2
Webcam Settings and Sight Control do not provide mirror-imaging function. These two apps let you configure camera hardware settings such as brightness, contrast and so on. Currently there is no camera supports mirroring function from its hardware.

You will usually need a camera driver to provide software based mirroring function. Webcam Settings and Sight Control are apps so they are not able to provide such function.

If you are seeing mirrored image in FaceTime and Skype then don’t worry. Your family or friends on the other end are seeing right image (not mirrored!). The mirroring only happens on your screen.

Text looks mirrored on your screen in FaceTime.

Text looks right on the other end in FaceTime.

Text looks mirrored on your screen in Skype.

Text looks right on the other end in Skype.

Photo Booth is another app that shows mirrored image. It has “Flip Photo” and “Auto Flip New Items” functions to flip the mirror. You can also find Quartz Composition plug-in that reverses the image in Photo Booth.

To preview or record videos without mirroring effect in Photo Booth, you can use QuickTime Player in your /Applications folder.

FAQ No. 3
  • I have a Logitech C920 and I'd like to be able to change the aspect ratio from 16:9 to 4:3.
  • Do you know any reason why in iMovie the C920 would only film in what looks like 3:2 aspect ratio, and not 16:9? Is there any way to control this in iMovie so that I get widescreen HD?
  • My current software has resolution limitations and I wanted something that would make full use of the HD.
  • 720p resolution; and wide screen view?
  • Is this possible to setup resolution for video (native, hd etc)?
  • ...
Answer No. 3
The video resolution and aspect ratio is usually controlled by video apps. Because only the video app knows what kind of resolution and aspect ratio it can handle.

There are some information regarding resolution and aspect ratio from different apps.

1. QuickTime Player
QuickTime Player provides 3 video recording quality - Medium, High and Maximum.

Using Logitech HD Webcam C920 On Mac OS X 10.6
Medium - 320x180
High - 640x480
Maximum - 1920x1080

On Mac OS X 10.7
Medium - 640x480
High - 1280x720
Maximum - 1920x1080

On Mac OS X 10.8
Medium - 640x480
High - 1280x720
Maximum - 1920x1080

You can switch recording quality on Mac OS X 10.6 from High to Maximum to record 1920x1080 from C920. But it will only record at about 5 fps on 10.6.
If your system is 10.7 or 10.8, not only can you record 1280x720 at High quality setting. You can also get a lot higher fps while recording at 1920x1080.
2. iMove '11
Normally iMovie records video in 4:3 from your C920. But it does allow recording in 16:9.

The trick to make iMovie '11 recording 16:9 widescreen HD format - use QuickTime Player to help switch between 4:3 and 16:9!

QuickTime Player allows you to choose 3 levels of recording quality (see FAQ #2).

While switching different recording quality in QuickTime Player, you will notice resolution is switched in iMovie's video import window as well. This way you can control iMovie's recording resolution.
3. Skype
Skype usually starts video session in 4:3, it will then switch to 16:9 in about 1 minute after the video call if it decides you have an HD webcam and the bandwidth is large enough.
But many people complain that Skype keeps switching between 4:3 and 16:9 which is very annoying...

101 comments:

  1. I purchased it from the App Store but it's not opening. Everytime I click it the icon appears in the dock then vanishes. HELP I need this for my Skype business meetings!

    ReplyDelete
    Replies
    1. Can you find the icon on the menubar?

      Delete
  2. I cannot get it working with Logitech CD910 in iMovie or Quicktime, even after trying to install WSiE. It won't override the iSight camera and cannot be selected. When trying to install WSiE, it gives the error that iMovie cannot be found, however, I'm in iMovie. iMovie is definitely on my iMac. Working in these apps is why I bought it, please assist.

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  3. I got it working in Quicktime, didn't see the selection thing in Quicktime. But still no iMovie.

    ReplyDelete
    Replies
    1. Which version of iMovie are you using? Please email me at mactaris@mac.com, I will be able to respond more efficiently by email.

      Delete
  4. I downloaded it on my workstation and it works great but now I need to use it on my laptop. I copied the application to the Applications folder on my laptop but it does not open. Any ideas would be appreciated.

    ReplyDelete
    Replies
    1. Please delete the copied over version from Applications folder first. You can then login to your Mac App Store account on the laptop and download Webcam Settings form the "Purchases" list.

      Delete
  5. Any plans to support Logitech's Broadcaster WIFI webcam?

    ReplyDelete
    Replies
    1. I am afraid that's not possible. Logitech Broadcaster webcam is not an UVC camera. It's controlled by Logitech's custom made driver.

      Unlike other Logitech UVC cameras which are controlled by Apple's UVC class driver, Logitech has full control over Broadcaster webcam. There is no reason why they cannot provide camera settings for this product on Mac.

      One of my client has a similar wireless camera which I built driver for. They do support camera settings through app -> custom made driver -> wireless module ->the camera hardware. And the camera settings support is part of the product plan in the beginning with. I would expect Logitech to do the same while planning their Mac specific product...

      Delete
  6. I just purchased the webcam settings for my Logitech C910. Nothing is working. Photobooth justs keeps spinning on my mac running 10.7.5. Ive tried to use it for Skype meetings voice or video is not working. Can you assist me on this issue?

    ReplyDelete
    Replies
    1. Can you please email me at mactaris@mac.com so I can assist you directly through email? Thanks.

      Delete
  7. I just bought this in the app store and I'm blown away! My Microsoft LifeCam Cinema was always too bright and had a terrible framerate. After I played around with this for a few minutes, I found out they were both caused by the exposure time being all the way up. I put the slider down a little bit and get an amazing picture. I can't wait to try this on my MacBook too

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  8. Heard great things about this app but i'm confused. do i plug my logitech c920 webcam into the usb and then launch the app. newbie at play!

    ReplyDelete
    Replies
    1. Yes, you can
      1. Plug in C920 to your Mac.
      2. Start video/photo app, for example FaceTime.
      3. Select C920 as your video source in FaceTime.
      4. Start Webcam Settings app and select Logitech Camera from the drop down menu.
      5. Now adjust any setting in Webcam Settings panel and you will see video quality changes in FaceTime.

      If you have any question, please email me at mactaris@mac.com.

      Delete
  9. Hi there

    Will this app work for the Logitech C920 and the Livestream Producer app? I'm on Mac OS 10.7 and a MacBook Pro 13" 2010. I'm afraid if I purchase the webcam and it won't work with the Livestream application...

    ReplyDelete
    Replies
    1. Yes, Webcam Settings works with Livestream for Producers on my Mac.

      Delete
  10. How can I get my adjusted settings to load by default. Whenever I open Photobooth for example, I then have to open webcam settings and load my saved settings. Is there a way around this, where my custom settings will load by default.

    ReplyDelete
    Replies
    1. Sight Control 1.3 added the ability to load a preset when app starts. Webcam Settings 1.3 will add this feature also and will be released very soon.

      Delete
  11. The agent V5 and V6 full HD webcams are not compatible with Sight control

    ReplyDelete
    Replies
    1. Sight Control is designed to support only Apple's built-in cameras. Please choose Webcam Settings for external UVC camera support.

      Delete
  12. I love the app, but was hoping it would let me mirror the input. I'm trying to show a mobile device, and it inverts everything. Any plans to support this, or better, is there already a way to do this?

    ReplyDelete
    Replies
    1. I have added FAQ No.2 to answer the mirroring issue. Please take a look and let me know if the answer helps.

      Delete
  13. I purchased Webcam setting last night, and have not been able to open it.

    Here is the message from the popup: "Webcam Settings" is damaged and can't be opened. Delete "Webcam Settings" and download it again from the App Store.

    I've done this twice and still get this message. What is wrong?

    ReplyDelete
    Replies
    1. This message usually means this copy of "Webcam Settings" is not directly downloaded on the current Mac you are using. Did you download "Webcam Settings" on other Mac and copy over to this Mac?

      If this is the case, please delete "Webcam Settings" app in your /Applications folder, open App Store and login to the account you used for purchase. You can then re-download the app from your purchases list again.

      If you are still having problem, please email me at mactaris@mac.com and I will try me best to help resolve this issue.

      Delete
  14. It was purchased on this Mac, and downloaded from the App Store. I'll email you shortly with details of what I have done so far.

    ReplyDelete
  15. Does this software only works with the two mentioned logitech camera's? or also with other brand camera's? (Genius Widecam F100)

    ReplyDelete
  16. Does this software support IPEVO POV USB Camera.

    I am willing to try the software and if it works pay.

    Model information can be found below.

    http://support.ipevo.com/support/qa/POV_USB_Camera

    Thanks Danny

    ReplyDelete
  17. Does this work with the Logitech c510?

    ReplyDelete
    Replies
    1. Yes, please check this page for C510 support.
      http://mactaris.blogspot.com/2012/04/logitech-hd-webcam-c510.html

      Delete
  18. Where is the settings file located? I'd like to transfer the multiple settings I have to a new machine.

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  21. I can't find the app at the App Store -- is there a link you can post to take me directly to it?

    Forgot to click the "Notify me" -- sorry for the confusion.

    ReplyDelete
    Replies
    1. Please try this link
      https://itunes.apple.com/app/webcam-settings/id533696630?mt=12

      or this link
      http://appstore.com/mac/webcamsettings

      Delete
  22. Hi...
    I probably made a mistake in the sense that I bought iVision which I would need to control a Logitech C920...since I am travelling and have not checked it yet my question is: Would it work?

    ReplyDelete
    Replies
    1. You will need Webcam Settings to control Logitech C920. May I ask if you bought iVision on the Mac App Store?

      Delete
  23. I purchased webcam settings in an effort to default to the usb webcam rather than the builtin facetime cam on a macbook pro when using skype. Immediately skype crashed when opening and that is the state of play since. I have wasted untold hours trying to get skype up and running again. I have unstalled both webcam settings and skype fully (including all items in the library preferences and application support) to no avail. Does webcam setting install components elsewere strangely named eluding all searches? I have read the skype forums inside out and removed any applications and plugins they recommend. Is there an obvious answer to this that I am missing? PS. long story and I as much as I would like to use alternative video software my situation bounds me to use skype - I need it back urgently.

    ReplyDelete
    Replies
    1. Please send me email - mactaris@mac.com and this will allow me to respond more efficiently. I will try to quickly answer a few issues here.

      a. There is no way to assign a default webcam on Mac OS X, the design is to have the video apps providing a way for the user to choose which camera to use. This can be done on Windows but not on Mac OS X :(

      b. Webcam Settings is a Mac App Store app and Apple requires every app on the store to be sandboxed. This means Webcam Settings cannot install any component elsewhere. It is locked in the app itself. Once you delete the app, it does not affect your Mac in any ways.

      c. Can you follow these steps and give me the result in email? I maybe able to help resolve the Skype issue.

      1. If "Skype" is running, quit it.
      2. Open "Console" app inside your /Applications/Utilities folder
      3. You should see lots of logs from various apps or from OS X itself
      4. Click "Show Log List" button on the toolbar (top left button), if the button says "Hide Log List" then leave it here
      5. The left pane shows many logs you can inspect, select "All Messages" under "SYSTEM LOG QUERIES" (the second item), you the saw all system messages
      6. Click "Clear Display" toolbar button, this gives you a clear screen
      7. Launch "Skype" now
      8. After launch, you should see a bunch of messages generated by "Skype"
      9. Please select all messages generated by "Skype" and paste into email and send them to me.

      Thank you very much.

      Delete
    2. I'm having the same issue, can I also send you my logs?

      Thanks!

      Delete
  24. This comment has been removed by the author.

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  26. Hi
    I've bought Sight Control for my 2013 rMBP, but I can hardly change any of the settings. Only Brightness, Contrast, Hue, Saturation and Sharpness work. Thanks

    ReplyDelete
    Replies
    1. Apple is using a new generation of camera in your rMBP 2013 and this new camera supports only a few controls, you can check this post for more details.
      http://mactaris.blogspot.com/2013/07/webcam-settings-20-will-support.html

      I am sorry Sight Control cannot provide more adjustment options. If you like to get a refund on Webcam Settings, may I ask you to check this link for how to get a refund from App Store?
      http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
      If you have trouble getting refund from Apple, please let me know.

      Thank you very much.

      Delete
  27. Just purchased and install for my HP HD 5210 webcam on OSX 10.9.1. Video appears to work within apps like FaceTime and Skype with varying degrees of jitter, but the audio is non existent. When its not crackling or making popping sounds followed by periods of silence it serves up a digitized monster growl that is totally unintelligible. Is this driver meant to support video only and not audio?

    ReplyDelete
    Replies
    1. Both video and audio should be working fine on OS X 10.9.1. Is your webcam connected directly to the USB port on your Mac?

      Delete
    2. Yes. Its connected to 1 of 4 available USB ports on a Mac mini. Mini is 1 month old.

      Delete
    3. Looking for any updates on this. Do I need to request a refund since the app is not working as intended? Is there a fix or work around i should be aware of? Thx.

      Delete
  28. last version of webcam settings does't support zooming of microsoft lifetime studio

    ReplyDelete
  29. can webcam setting work with two cameras running simultaneously on the same program?

    ReplyDelete
    Replies
    1. Yes, Webcam Settings can control multiple cameras.

      Simply click the top most popup menu and you can choose which camera you would like to control.

      Delete
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    1. This comment has been removed by the author.

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  31. Hi we are using your app to control a c920, we are using to change the settings at certain time of the day to have a better image quality depending by sun position to avoid backlight, a nice addition would be to add the ability to add a time at which a setting is used in this way a user could create a queue to change them according to time hour. We noticed a strange behavior also about the zoom, it seems the app doesn't keep it, we saved the profile and we set it to be written every 0.5 sec.

    ReplyDelete
    Replies
    1. ps. we are using automator to record mouse movements to change the app settings and write down to the current profile.

      Delete
    2. I have other users asking for similar options, I am thinking about how this can be done. It will probably take some time before I can come up with a good design.

      Delete
  32. Can you provide support for the Logitech CC3300e camera? All is working, only Pan and Tilt are missing. I can help to test if you don't have a CC3300e.

    ReplyDelete
  33. hi, i just purchased your app webcam setting. in the faq section you say:
    -You can switch recording quality on Mac OS X 10.6 from High to Maximum to record 1920x1080 from C920. But it will only record at about 5 fps on 10.6.
    If your system is 10.7 or 10.8, not only can you record 1280x720 at High quality setting. You can also get a lot higher fps while recording at 1920x1080.-
    Now, i'm running on a macbookpro 10.6.8 with 2.53 Ghz intel core 2 duo and 4 GB of RAM.
    My question is: if i upgrade my system to Maverick will this speed up my C920 to record ad 1920x1080 in a smooth way with a lot higher fps?

    ReplyDelete
  34. I have a big doubt, I have used a mac 1.9.1 and C920 and software like ScreenFlow or miracast. My question is, in those applications where the quality change of the webcam recording. My other question is always compressed in H264 and 720 in 1080 Even if we do not have the soft installed on Mac because there is that is ?, HArd compression, but also in the MAC does, and does so independently of the program to record or has to be alone with Quicktime

    Hence my question is how to record with Wirecast 720 webcam or Screenflow and doubt whether always compressed in h264 but we use it in Mac

    ReplyDelete
  35. Does Webcam Settings cause the "VTDecoderXPCService" process to run? iGlasses (another webcam control application) causes this to draw 60-70% on the CPU, and I would like to try Webcam Settings to see if this is the same.

    ReplyDelete
    Replies
    1. No, Webcam Settings is controlling the camera hardware directly and it's not doing post image processing which eats CPU.

      Delete
  36. This comment has been removed by the author.

    ReplyDelete
    Replies
    1. Current version Webcam Settings 2.3 is still compatible with Mac OS X 10.6.8, you can purchase it on the Mac App Store.

      Please email me if you have any problem purchasing

      Delete
  37. I just bought a Logitech C615 webcam but I can't use it properly on my Mac. I have an older operating system - Mac 0S X version 10.6.8 and don't want to upgrade this system due to programs which are running on that. Where can I find the right version of the "Mactaris Webcam setting" so that I can use all the features of the webcam? I guess I have to buy the very first version of that and not the latest...

    ReplyDelete
    Replies
    1. Webcam Settings 2.3 (the current version) on the Mac App Store is compatible with Mac OS X 10.6.8.

      Delete
  38. Are the settings made by Webcam Settings permanent? For example, can I manually set the focus, quit Webcam Settings and have that focus setting remain permanent? Or, does some webcam application have to be running for Webcam Settings to work?

    ReplyDelete
    Replies
    1. You can keep Webcam Settings running and configure it to "Write every settings to webcam" "Every 1 second", this should be enough to keep the focus remain permanent.

      Delete
  39. Can I use any one of your products to start & stop video recording based on Calendar events on my iMac. I'm ok using my built-in webcam or an external webcam.

    ReplyDelete
  40. Dear Liang-Hsin Chen
    I have just bought the app "Webcam Settings" and installed it on my Mac with OSX 10.9.5

    The zoom function does not seem to respond when hooked up to a Logitech c930e webcam.

    Can you possibly give me advice on how to fix this?

    Zooming in and out is my primary need from this webcam. I bought your app as the free software from Logitech does not seem to work with this latest OSX system and forums recommended your app as a solution.



    Thanks so much for your help.



    Marinda

    ReplyDelete
  41. Have been using webcam settings successfully since early 2015 when I saw it recommended by Alex Lindsay on Macbreak weekly. But now, having upgraded to the Apple beta testing program with El Captain, my logicech 930e often freezes after the first few minutes of a skype call and the audio starts distorting. Have a 27 inch 4K iMac with 32 GB memory and no problems when using the built-in camera. I am wondering whether I should remove webcam settings or whether this is a video driver issue which will be solved next month when El Captain is released officially.

    ReplyDelete
  42. Hi there, glad to have found this product! I'm running OS X 10.10.5, and the Exposure settings are greyed out (Manual/Auto/ShutterPriority/ApeturePriority) - is it not possible to use them for a Macbook Pro FaceTime HD Camera? As that's the reason why I bought the app - to turn off the auto-exposure feature...

    ReplyDelete
    Replies
    1. I also bought the app to turn off the auto-exposure feature on my mac-book pro.

      However the Auto-Exposure Mode buttons are greyed out! How infuriating!

      Delete
  43. Webcam Settings doesn't seem to want to control the Facetime Camera in the 2015 MacBook (Retina) - none of the controls affect the camera at all - I'm watching the camera output in the Audio/Video preferences pane of Skype for Macintosh. Any idea what's going on there?

    ReplyDelete
  44. It does work in Quicktime Player - I can watch realtime changes when I choose New Movie Recording...

    ReplyDelete
  45. Hi, I just downloaded the webcam settings app to use with my Logitech C615. Pan and tilt controls are not working. What do I need to do to enable them?

    ReplyDelete
  46. Ever since the El Capitan upgrade I'm getting a TON of errors like this in the Console:

    10/22/15 1:43:47.869 PM Webcam Settings[454]: CameraControl Error: Control request failed: e00002c0

    I have a C920 plus the built-in camera in my iMac.

    ReplyDelete
  47. I bought this app a few weeks ago. It stopped working and when I went to download it again it asks me to pay again. This is a rip off. I already paid once, why should I pay twice. I will report this to Apple. Your product should be taken off iTunes.

    ReplyDelete
  48. what kind of security permissions does this need to run? trhx

    ReplyDelete
  49. **************************************************
    ** BUG: Profile setting reverts back to default **
    **************************************************

    It appears that when a profile is set it won't always "stick" on that profile.
    I am using a Logitech C920, and Camtasia.

    If I open Camtasia, and hit the "open recorder" button, I see a live video feed.
    This feed won't be running my "Load at start" profile.

    I then open the "Webcam Settings" menu and select my "Load at start" profile (which is selected, but just not active), and the live feed adjusts as expected.
    If I now hit record on Camtasia, the live feed reverts back to another profile setting (presumably the "Default Camera" setting).

    WORK AROUND:
    1. Before I hit the Camtasia record button, I open the Webcam Settings "Show Webcam Settings Panel".
    2. I then select my desired profile.
    3. I change a setting like the brightness, and hit the "Update Profile" button
    4. I then close the Webcam Settings Panel
    5. Then quit Webcam settings app completely, and restart it
    6. I can now record with Camtasia it the correct profile is applied

    However once recording has finished I need to repeat this work around again, otherwise the settings won't stay applied.
    Please, Please can you fix this but.
    Many thanks

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  52. I bought Sight Control, but my isight camera doesn't show up in the drop down at the top. I know it works because it works in Facetime.

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  53. Does Webcam Settings work on the Mac for applications other than Skype, FaceTime etc.? I have a custom-designed video app that someone created and need to know if it works with other applications so I can control exposure, color, etc. in the custom app. Thanks.

    ReplyDelete
    Replies
    1. Scott I use it with Screenflow and it should work with any app, but see my next post for a bug that you will need to be aware of.

      Delete
  54. This comment has been removed by the author.

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  55. Webcam settings problem (from the review page on App store, not my review, but I have the exact problem):

    It appears that when a profile is set it won't always "stick" on that profile.
    I am using a Logitech C920, and Camtasia.

    If I open Camtasia, and hit the "open recorder" button, I see a live video feed.
    This feed won't be running my "Load at start" profile.

    I then open the "Webcam Settings" menu and select my "Load at start" profile (which is selected, but just not active), and the live feed adjusts as expected.
    If I now hit record on Camtasia, the live feed reverts back to another profile setting (presumably the "Default Camera" setting).

    WORK AROUND 1:
    1. Before I hit the Camtasia record button, I open the Webcam Settings "Show Webcam Settings Panel".
    2. I then select my desired profile.
    3. I change a setting like the brightness, and hit the "Update Profile" button
    4. I then close the Webcam Settings Panel
    5. Then quit Webcam settings app completely, and restart it
    6. I can now record with Camtasia it the correct profile is applied

    WORK AROUND 2:
    1. Start Camtasia by hitting the record button
    2. Open the Webcam Settings "Show Webcam Settings Panel"
    3. Change the profile, and select "Load on start"
    4. Change the profile back to the one you want and select "Load on start"
    5. Finish your video recording, and edit out the profile change

    However once recording has finished I need to repeat this work around again, otherwise the settings won't stay applied.
    Please, Please can you fix this bug.
    Many thanks

    ReplyDelete
    Replies
    1. Did the developer ever respond? Is this app abandoned?
      Is there *any* way to get support??

      Delete
  56. Hi, I just bought this and I can't see a Camera option for my Logitech C615.

    I have a Mac, El Capitan, and a Logitech C615 webcam(which worked before El Capitan upgrade).

    This product did enable video on the Logitech with FaceTime. However, in iMovie 10.1.2, when I import from a camera, there is no option for the external webcam, just the Facetime camera.

    I also downloaded the Webcam Settings utility, but I'm not having any luck.

    The product page shows support for the Logitech C615 with iMovie. Can you help?

    ReplyDelete
    Replies
    1. The latest iMovie and Final Cut Pro have removed the option for capturing from any USB WebCam other than an internal "FaceTime" camera.
      I suspect an easy way to get around this would be to fake the external camera's vendor code and make it show up to the system as an Apple FaceTime camera, but I haven't had a chance to test this out.

      Delete
  57. Is there any way to get support? I paid for the App store app.
    My Microsoft Lifecam now shows up as "WebCam" and it can't be used.
    This happened yesterday, what I ended up doing was deleting the profile I had saved, and that fixed the issue...But now there are no profiles saved, and it's doing it again.
    What should I do!? Please help...
    It's not the camera itself, it works on a Windows machine, and it used to work for months on this machine until I started messing with the profiles.

    ReplyDelete
  58. I cannot get Webcam Setting app to open. I do not have access to update it because I cannot get to the Webcam Settings panel. I purchased April 15, 2016. I can get to "Get Info" but it will not appear on my desktop or in the navigation menu. How can you fix this?

    ReplyDelete
  59. Hi,

    I bought this app, when I open the app, I'm not able to adjust the Exposure mode and White Balance Temperature. Both the options are disabled, couldn't find the ways to enable them. Any help would be appreciated.
    Thanks

    ReplyDelete
  60. I have found some problems using WebCam Settings for an HD Pro Webcam C920 on a Mac Pro 2009. First, it would be much nicer if WebCam showed in the Dock. Because it does not, I went to User & Groups-->Login items to get it to startup. However, sometimes it unexpectedly quits, and in those cases it would be nice to have access in the Dock. Second, I have 3 preset zoom settings: fully zoomed, medium zoom, fully panned. I find that sometimes (after restarting maybe) the Webcam Settings is no longer able to fully zoom anymore when using Skype. I have found that I can fix this by opening Quicktime and starting a movie recording. Then the WebCam Settings zoom control will work again.

    ReplyDelete
  61. I bought it for a Philips SPC 900nc but it don't work?
    Can you refund me money?
    thanks you

    ReplyDelete
  62. I'm using a videoconference app (Zoom.us) that has its own built-in Zoom function but no Exposure control. I purchased Webcam Settings today to override exposure control and set it to push every 3 seconds. It works great except it overrides Zoom.us's zoom controls too. Any way to push exposure every 3 seconds but not push zoom in/out??

    ReplyDelete
  63. Dear Mactaris,

    I have a Logitech C922. Do you planning add support to this cam too?
    Specially Im interested in switch off indicator LED on my C922.
    Do you think any newer version will support it?

    Thanks for your answer: John

    ReplyDelete
  64. I love the Webcam Settings App. Using it on iMac with Logitech 920. When first setting up the Pan and Tilt adjustment under the Advanced tab was working find. Then sometimes the Tilt arrows would not move the camera angle even the the slider would move left and right. Now when I move the sliders to either side in the Pan and Tilt settings, nothing happens. Am I doing something wrong elsewhere in the settings.

    Thank you,
    -Drew

    ReplyDelete
  65. I bought this app with for one purpose: to manually control the exposure of the camera on my macbook pro. So it was with extreme frustration that I found that the buttons that pertain to Auto-Exposure Mode to be greyed out.

    This is very infuriating for me.

    ReplyDelete
  66. Hi, I bought this app to fix anti flicker (50Hz) my C930e webcam settings connected on Macbook Air. Works fine.....Now i need to explore creating shallow depth of field for my youtube videos created using this camera....subject is 1 meter from camera and background 5 meters behind...is it possible to blur the backgrounds using this settings app.....thx

    ReplyDelete